Medical Tourism Terms & Conditions
Soukhya.Health - Medical Tourism Terms and Conditions and Privacy Policy
Before using this website, Please read these terms of use carefully.
The terms and conditions outlined by Soukhya.Health, a unit of Ridhveda Medlife Solutions LLP, (hereinafter referred as Soukhya.Health) and its subsidiaries, agents, and divisions are binding for users accessing the website and its services. By using the website, users agree to adhere to these terms and conditions, which govern the use of services, purchase transactions, and content provided
By using the Site, you acknowledge that you have read, understood, and accepted the following Terms of Use. If you do not agree to these Terms of Use, you should discontinue accessing and using the Site. We encourage you to carefully review these Terms of Use. Soukhya.Health reserves the right to modify these Terms of Use at any time by posting changes online. It is advisable to check periodically for revisions. Your continued use of the Site following the posting of changes indicates acceptance of the modified Terms of Use.
- Our website is not designed for use during medical emergencies. If you experience a medical emergency, please contact your local healthcare provider or the emergency number in your country immediately. Soukhya.Health is not responsible for any emergencies, complications, or treatment requirements arising from a patient's procedure, whether due to their current or past illness, medication side effects, lack of follow-up care, inadequate medical care, negligence, or incompetence.
- Soukhya.Health facilitates travel and related services for patients visiting for Medical Treatment. We are not health care providers, medical professionals, medical advisors, or a medical referral service. Always seek the advice of your physician or other qualified healthcare providers before selecting a new treatment, doctor, or a medical facility. Seek the advice of your doctor or a qualified healthcare provider if you have any questions or doubts regarding any symptoms or medical condition. Please do not ignore, evade, or postpone seeking medical advice from your physician or other qualified healthcare providers due to information you have read on this website.
- We do not assure the quality of or endorse any hospitals, surgery centers, doctors, or surgeons. Both Soukhya.Health and the user acknowledge that the user alone is responsible for determining the best hospital, surgery center, treatment, or doctor for their needs. All information on this website is offered in good faith. Users should base their decision to undergo a procedure on their independent research of the treatment, hospital or surgery center, and the doctor or surgeon.
- We cannot guarantee any surgical or procedure outcomes, including but not limited to results of weight loss surgery, dental work, cosmetic surgery, and other treatments, for international patients. Patient testimonials, before-and-after pictures, and videos depict real clients who have used our services or services from medical providers on the Soukhya.Health website. The medical results, such as weight loss, dental improvements, cosmetic changes, orthopedic procedures, stem cell treatments, and others, showcased in our testimonials are not typical and may vary among individuals. Success following bariatric surgery depends on various factors, including adherence to a nutrition regimen recommended by our team of experts. All video testimonials and before-and-after pictures, including those illustrating weight loss after bariatric surgery, have been shared with the explicit consent of our clients.
- The entirety of the content accessible on or via the Site belongs to Soukhya.Health and/or its licensors and is safeguarded by copyright, trademark, patent, trade secret, or other intellectual property laws. Soukhya.Health grants you authorization to exhibit, download, store, and print content for your personal, non-commercial use exclusively. Unless expressly permitted herein, you are prohibited from reproducing or electronically duplicating any "content" (including text, logos, illustrations, photos, sound, scripts, and animation) from the Soukhya.Health website, either in full or in part, without prior written consent from Soukhya.Health or the third parties granting Soukhya.Health permission to use the copyrights.
- The Site features links to third-party websites for your convenience, and Soukhya.Health does not endorse or recommend the content of such sites. If you choose to use these links, you will exit the Site. Soukhya.Health bears no responsibility for the content of linked third-party sites and makes no representations regarding their privacy practices, information, products, or the accuracy of materials found on them. Your use of third-party websites is governed by their respective terms of use. Accessing any linked third-party website from this Site is done entirely at your own risk.
- While Soukhya.Health aims to uphold the accuracy of content on the Site, we cannot guarantee it. The information provided might be outdated or contain technical inaccuracies or typographical errors. We hereby disclaim any liability for errors, omissions, or failure to update the Site content. Our website content has not been reviewed, approved, or compiled by medical professionals, nor is it based on feedback from medical experts. Visitors are solely responsible for decisions made based on the information provided on the Site. Furthermore, certain content is sourced from Third Party providers such as Airlines, Hotels, Travel Services, and Medical Services providers. While we endeavor to maintain updated Third Party information, we do not assume responsibility for its accuracy.
- Soukhya.Health reserves the right to suspend or terminate your access to the Site at its discretion, with or without cause. Additionally, Soukhya.Health may refuse access to the Site or prohibit the usage of the Site by any individual, agency, or organization, at its discretion.
- Disclaimers:
The access to the Soukhya.Health Site and the information provided therein is offered "as is" and "as available" without any warranty, express or implied. Soukhya.Health does not guarantee the accuracy, completeness, or timeliness of the materials on the Site. Soukhya.Health disclaims all warranties, including but not limited to implied warranties of title, merchantability, fitness for a particular purpose, or non-infringement. The Site may not be uninterrupted or error-free, and Soukhya.Health does not warrant its reliability, accuracy, currency, quality, or suitability. Users are solely responsible for any damage to the Site, loss of data, or improper use of information caused by them. Soukhya.Health disclaims liability for any loss, damages, or liabilities arising from telecommunication infrastructure failure, internet issues, or misuse of advice accessed through the Site. In the event of any issue with the Site or its content, users agree to cease its use as the sole remedy. Soukhya.Health , its licensors, suppliers, or providers are not liable for any damages arising directly or indirectly from Site use, including but not limited to personal injury, lost profits, or business interruption, even if advised of the possibility of such damages. Users agree to defend, indemnify, and hold Soukhya.Health harmless from any claims, liabilities, or settlements resulting from their violation of these Terms of Use. - Indemnity:
You agree to defend, indemnify, and hold harmless Soukhya.Health , its officers, directors, employees, agents, advisors, licensors, and suppliers from any claims, actions, or demands, including but not limited to injuries (physical or psychological), liabilities, settlements, reasonable legal and accounting fees, resulting from, or alleged to result from your violation of these Terms of Use. - Jurisdiction :
You expressly agree that any dispute with Soukhya.Health , or pertaining to your use of the Soukhya.Health Site, shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India. Furthermore, you consent to the exercise of personal jurisdiction by the courts of Hyderabad in connection with any such dispute, including claims involving Soukhya.Health employees or officers.
Soukhya.Health Privacy Policy Terms of Use
Soukhya.Health and its subsidiaries, agents, and divisions are committed to safeguarding personal data and respecting the privacy of Members, Beneficiaries, Customers, Employees, Service Providers, Vendors, and Business Partners (collectively referred to as "You/Your"). By accessing this website or using our services, you consent to the terms of this privacy policy. This policy outlines the collection, use, sharing, and protection of personal data collected by Soukhya.Health for the purpose of rendering services. It applies to data collected on the Soukhya.Health website, email communication, whatsapp , SMS and similar platforms. You have the option not to provide certain information, which may limit your access to features. If you do not consent to the collection and use of information according to this Privacy Policy, you must not access or use the Services and discontinue using our website.
- By opting for services offered by the Company (unless explicitly declined), you acknowledge acceptance of the Privacy Policy and grant explicit consent to our collection, use, disclosure, and retention of your information as outlined herein. Should you disagree with this Privacy Policy or our handling of your data, you have the option to abstain from submitting any personal information to us. If you choose to revoke your consent, you can request the removal of your data by contacting us at support@Soukhya.Health. However, failure to provide personal information or consent may lead to the Company not being able to provide or withdrawing services, and the Company shall not be held liable for any resulting damages, claims, or loss.
- The scope of this Privacy Policy encompasses Personal Information and sensitive personal data or information obtained directly from the User or through the Company’s online portals and electronic communications. It also includes any data collected by the Company’s server from the User’s browser. The objective is to inform Users about the collection and processing of their personal data, offering pertinent details and establishing access conditions. The data collected by us falls into two main categories: Personal Information and non-personal or technical data. Personal Information encompasses identity details like name, age, sex, contact information such as addresses and phone numbers, email addresses, and health-related data including medical records and history. Additionally, we gather non-personal and technical data from third-party sources, platforms, and channels, which may include details provided under account settings. Furthermore, we access data from third-party sources and platforms, including demographic details, advertisement interaction data, and unique identifiers. The collected Information serves various purposes, including analysis, administration, enhancement, and personalization of Company services, along with compliance with relevant laws. We refrain from disclosing customer Information for cross-selling and may share it with affiliates and contracted service providers, with opt-out options available. We are not medical professionals and will not evaluate the information that you provide to us and will not advise you based on the information that you submit or arrange to have provided to us.
- We employ reasonable technical and organizational measures to protect the information received; however, we cannot guarantee 100% security of transmitted information, and Users acknowledge the risks associated with sharing information online. Personal Information will be retained as permitted by law, and in some cases, even after termination or expiry of services for legal, regulatory, or dispute resolution purposes. Users are responsible for maintaining accurate Personal Information, and changes can be made by logging into Your account and editing the information.
- We employ reasonable technical and organizational measures to protect the information received; however, we cannot guarantee 100% security of transmitted information, and Users acknowledge the risks associated with sharing information online. Personal Information will be retained as permitted by law, and in some cases, even after termination or expiry of services for legal, regulatory, or dispute resolution purposes. Users are responsible for maintaining accurate Personal Information, and changes can be made by logging into Your account and editing the information.
- Users may review, update, correct, or delete personal information by contacting us at support@Soukhya.Health. We will take reasonable steps to accurately record and update personal information upon request. Users may also request deletion or correction of inaccurate or irrelevant information. Upon closing their account, users may retain or de-identify information as permitted by law.
- Our website features links to other websites, and while we facilitate access to these linked sites, we do not endorse their products or services. We bear no responsibility for the privacy practices or content of these linked sites and expressly disclaim all liability associated with your use of them. We strongly recommend reviewing the privacy statements on those sites to comprehend their policies regarding the use and disclosure of personal information.
- The website may use cookies to provide a personalized browsing experience. Users agree to the placement of these cookies but may disable/delete them through device/browser settings.
- You agree to indemnify, defend, and hold us, our partners, lawyers, staff, and affiliates harmless from any suit, dispute, actions, damages, costs, liability, loss, claim, and expense, including reasonable lawyer's fees, related to your violation of this Agreement or use of the Site and expenses arising from this Privacy Policy or Information use.
- Disclaimer : The information and services provided may contain bugs, errors, problems, or other limitations. We and our affiliated parties bear no liability whatsoever for your use of any information or service. Specifically, we and our affiliated parties are not liable for any indirect, special, incidental, or consequential damages, including damages for loss of business, loss of profits, litigation, or similar, whether based on breach of contract, breach of warranty, tort (including negligence), product liability, or otherwise, even if advised of the possibility of such damages. The exclusion of damages outlined above is a fundamental element of the agreement between us and you. This site and the information provided would not be offered without such limitations. No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation, or guarantee not expressly stated in this agreement.
- We reserve the right to make changes to this Privacy Policy at any time. Users are encouraged to review the App periodically for any changes.
This Privacy Policy is governed by the laws of India, and the courts at Hyderabad, Telangana, shall have exclusive jurisdiction.